USAA Ratings and Reviews

Insurance reviews

Overall rating:5.0 out of 5 stars.
"I had no idea my husband had Life Insurance set up for us. He died suddenly at age 42. In no way could I have handled going through the pain and turmoil without USAA. They made it seem so easy to"... Read all reviews
Overall rating:4.6 out of 5 stars.
"I want to thank you USAA for help me switching over my car and home owner insurance. Mary I believe her name was help me with all the things I needed and I wanted just give her a great big hug through"... Read all reviews
Overall rating:4.6 out of 5 stars.
"customer service needs some improvement - communication skills are lacking - should be more customer driven -"... Read all reviews
Overall rating:4.5 out of 5 stars.
"Recently I had to file a claim under my Valuable Personal Property Insurance policy. From beginning to end the service rendered was clear, concise, and most professional. In just over a week, the"... Read all reviews
Overall rating:4.4 out of 5 stars.
"Really pleased with the services that have been provided. Polite and well mannered agents. I carry various services with USAA and with each time I have had a question the helpfulness and accurate"... Read all reviews
Overall rating:4.3 out of 5 stars.
"If you run the numbers (and I have) the inflation option is a BAD deal. Build a spreadsheet with side by side fixed vs inflation and you will find that the crossover point is many many years in the"... Read all reviews
Overall rating:4.2 out of 5 stars.
"The USAA Website Blows, they combine Umbrella insurance with homeowners Insurance which are due at different times making it nearly impossible to navigate the convoluted website in order to pay the"... Read all reviews
Overall rating:4.0 out of 5 stars.
"When I call into ask about this insurance I will talk to someone who as USAA employee will be knowledgeable - just chock full of inforamation. However, its not of much use to me unless I could write"... Read all reviews
Overall rating:3.8 out of 5 stars.
"The interest rates for flexible deferred annuity are lower than competitors such as Amica Life Annuity, the Standard flexible annuity, and Western and Southern Life annuity. The only advantage of USAA"... Read all reviews
Overall rating:3.5 out of 5 stars.
"I am consistently blown away by USAA's customer service. I called USAA this afternoon with my hair figuratively on fire because my wife and I are moving. We're only moving within the state, but we"... Read all reviews
Overall rating:3.5 out of 5 stars.
"The initial quote my husband received was enticing - $48 a month for a 20 year term $750K policy. He fully disclosed that he currently uses nicotine gum (he quit smoking three years ago). Well, after"... Read all reviews