USAA Ratings and Reviews

Insurance reviews

Overall rating:5.0 out of 5 stars.
"I had no idea my husband had Life Insurance set up for us. He died suddenly at age 42. In no way could I have handled going through the pain and turmoil without USAA. They made it seem so easy to"... Read all reviews
Overall rating:4.6 out of 5 stars.
"customer service needs some improvement - communication skills are lacking - should be more customer driven -"... Read all reviews
Overall rating:4.6 out of 5 stars.
"Member since 2011. 73 years old. Have gone through at least 6 insurance companies. No one matches the service, coverage or premiums. Unfortunately had one accident. Most satisfied with the service."... Read all reviews
Overall rating:4.4 out of 5 stars.
"Recently I had to file a claim under my Valuable Personal Property Insurance policy. From beginning to end the service rendered was clear, concise, and most professional. In just over a week, the"... Read all reviews
Overall rating:4.3 out of 5 stars.
"Really pleased with the services that have been provided. Polite and well mannered agents. I carry various services with USAA and with each time I have had a question the helpfulness and accurate"... Read all reviews
Overall rating:4.3 out of 5 stars.
"If you run the numbers (and I have) the inflation option is a BAD deal. Build a spreadsheet with side by side fixed vs inflation and you will find that the crossover point is many many years in the"... Read all reviews
Overall rating:4.1 out of 5 stars.
"We are new members and have been given several quotes on car and home ins. They have been all different. On 9/17 I spoke to a woman by the name of Lynn in Homeowners dept. and she assured me it would"... Read all reviews
Overall rating:4.0 out of 5 stars.
"When I call into ask about this insurance I will talk to someone who as USAA employee will be knowledgeable - just chock full of inforamation. However, its not of much use to me unless I could write"... Read all reviews
Overall rating:3.8 out of 5 stars.
"The interest rates for flexible deferred annuity are lower than competitors such as Amica Life Annuity, the Standard flexible annuity, and Western and Southern Life annuity. The only advantage of USAA"... Read all reviews
Overall rating:3.5 out of 5 stars.
"I'm 37 which is too old to be getting Life Insurance for the first time, but honestly, I had allowed poor reviews and the fact that there would be a medical exam to push off my decision. Finally, I"... Read all reviews
Overall rating:3.4 out of 5 stars.
"Esther in San Antonio helped me with insurance quotes. Her knowledge and professionalism are the qualities in USAA staff which keep me as a member. Please pass my highest praise on to her...she enjoys"... Read all reviews