USAA Ratings and Reviews

Insurance reviews

Overall rating:5.0 out of 5 stars.
"I had no idea my husband had Life Insurance set up for us. He died suddenly at age 42. In no way could I have handled going through the pain and turmoil without USAA. They made it seem so easy to"... Read all reviews
Overall rating:4.6 out of 5 stars.
"Not only do they give you what you deserve, but in my opinion they really made me feel like they care for service members and their family! I have been a member for a while and could not be happier."... Read all reviews
Overall rating:4.6 out of 5 stars.
"customer service needs some improvement - communication skills are lacking - should be more customer driven -"... Read all reviews
Overall rating:4.5 out of 5 stars.
"Recently I had to file a claim under my Valuable Personal Property Insurance policy. From beginning to end the service rendered was clear, concise, and most professional. In just over a week, the"... Read all reviews
Overall rating:4.4 out of 5 stars.
"Really pleased with the services that have been provided. Polite and well mannered agents. I carry various services with USAA and with each time I have had a question the helpfulness and accurate"... Read all reviews
Overall rating:4.3 out of 5 stars.
"If you run the numbers (and I have) the inflation option is a BAD deal. Build a spreadsheet with side by side fixed vs inflation and you will find that the crossover point is many many years in the"... Read all reviews
Overall rating:4.2 out of 5 stars.
"I want to ask a simple question but this site is a nightmare in trying to send a simple question. Do you adjust homeowners insurance rates if there is a roving neighborhood security patrol.?"... Read all reviews
Overall rating:4.0 out of 5 stars.
"When I call into ask about this insurance I will talk to someone who as USAA employee will be knowledgeable - just chock full of inforamation. However, its not of much use to me unless I could write"... Read all reviews
Overall rating:3.8 out of 5 stars.
"The interest rates for flexible deferred annuity are lower than competitors such as Amica Life Annuity, the Standard flexible annuity, and Western and Southern Life annuity. The only advantage of USAA"... Read all reviews
Overall rating:3.5 out of 5 stars.
"Esther in San Antonio helped me with insurance quotes. Her knowledge and professionalism are the qualities in USAA staff which keep me as a member. Please pass my highest praise on to her...she enjoys"... Read all reviews
Overall rating:3.5 out of 5 stars.
"The initial quote my husband received was enticing - $48 a month for a 20 year term $750K policy. He fully disclosed that he currently uses nicotine gum (he quit smoking three years ago). Well, after"... Read all reviews