USAA Ratings and Reviews

Insurance reviews

Overall rating:4.6 out of 5 stars.
"Member since 2011. 73 years old. Have gone through at least 6 insurance companies. No one matches the service, coverage or premiums. Unfortunately had one accident. Most satisfied with the service."... Read all reviews
Overall rating:4.5 out of 5 stars.
"Recently I had to file a claim under my Valuable Personal Property Insurance policy. From beginning to end the service rendered was clear, concise, and most professional. In just over a week, the"... Read all reviews
Overall rating:4.3 out of 5 stars.
"Really pleased with the services that have been provided. Polite and well mannered agents. I carry various services with USAA and with each time I have had a question the helpfulness and accurate"... Read all reviews
Overall rating:4.2 out of 5 stars.
"Only one in 50yrs--get a Police Report if not present when car damage happens."... Read all reviews
Overall rating:3.5 out of 5 stars.
"Esther in San Antonio helped me with insurance quotes. Her knowledge and professionalism are the qualities in USAA staff which keep me as a member. Please pass my highest praise on to her...she enjoys"... Read all reviews